Exchange/Return Request

To process your return or exchange, please provide your full name, order number, delivery date, item description, size received, and the reason for your request.

If the item arrived damaged, defective, or in an incorrect size, please include clear photos showing the size tag and the current condition.

You may also share any additional details you’d like us to know.

Would you prefer a refund to the original payment method or an exchange (handled via store credit)?
Was the item damaged in transit or defective upon arrival?

All items must be unworn, unwashed, and in their original condition. Return requests must be submitted within 7 days of delivery.

Our support team will review your information and follow up within 1–2 business days with the next steps.

Please send photos directly to support@heritageclothingco.com, since they cannot be attached here.

Thank you for choosing Heritage Clothing Co.